SURGERY NEWS

 

Bank Holidays and other dates when the surgery is closed 2021/2022

 

Friday 2nd April 2021: Good Friday

Monday 5th April 2021: Easter Monday

Monday 3rd May 2021: May Bank Holiday

Monday 31st May 2021: Spring Bank Holiday


Monday 30th Aug 2021: Bank Holiday

Monday 27th Dec 2021: Christmas Day

Tuesday 28th Dec 2021: Boxing Day

 

Need to see a doctor?

NHS 111 can help if you need to see a doctor but can’t get to your local practice you may be able to be seen outside of normal practice hours.

 

Call 111 and if appropriate, the advisor will be able to schedule you an appointment with a GP – it may not be your usual one – at a local venue. If you could be better treated elsewhere, they will be able to direct you to the best place to suit your needs. 111 is free to call at all times.

 

Experiencing a mental health problem?

If you are affected by a mental health issues over the bank holidays and are not already known to local mental health services, or call 111. If you are a service user already, you can access services via your Community Mental Health Team or the out of hours GP service.

 

Emergency care

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.

 

 

Big shout out to all Patients. 

We continue to work hard delivering the Covid-19 vaccination programme alongside minimising disruption to our everyday GP services, We're so grateful for all your appreciation; we have received so many thank you cards, lovely comments and compliments verbally and by emails over the last few months.... your kind words definitely help make our job worthwhile.

Here are just some of lovely comments we have received this year:

"Excellent support  I received a truly holistic care recently. I went for a procedure but the practice nurse ensured I got tests that were due without asking for it, this saved me a lot of time. Over the years we have received excellent care.
The pandemic has been difficult but a lot of commitment and hard work has gone in from the practice.
Keep offering great care to the community. Thank you"

"Many thanks for sorting out my Mums covid 19 vaccine appointment. You are all stars and are much appreciated"

" Well done to all the Doctors & staff at Hulme Hall Medical Group. Just taken my mum for her vaccination"

"Friendly staff and volunteers and extremely well organised. Well done!"

"Lovely staff, well done everyone! "

"Thank you all so much, looking forward to being vaccinated."

"Thank You all so much.
I had my covid-19 vaccine today .
Parked up at the Rugby Club easily, short wait, temperature taken and in for my jab, administered by my usual friendly nurse Paula. Waited for 15 mins in a screened pod and out through the door. Fantastic service, seamless and very efficient. THANK YOU "

"Thanks to all the volunteers. Brilliant team. They were all amazing, including the marshalls  on the car park. "

"Excellent service, thank you. "

"Fantastic set up, friendly staff and volunteers and extremely well organised. Well done!"

"Paula is an angel, has done all my injections and my baby boys."

"A big thank you to everyone at Hulme Hall Medical Group. You always go above and beyond in your care for us. Thank you. "

"You all do a fantastic job and I for one appreciate everything you do for us when we need you. "

"Stay safe and thank you for all you do."

 

Guidance for patients around management of Non-Urgent Referrals during Covid-19

During the Covid-19 pandemic, there is unprecedented demand on our Health Service. This means that some non-urgent work will need to be put on hold until such a time when the service has recovered. It is likely that this may be in the region of 6 months, or possibly longer.

Where necessary, we may ask for written advice from a specialist in place of a standard referral, but in some instances we may recommend that you defer a referral until after the current Covid-19 crisis is over.

This may be suggested for non-urgent conditions that are unlikely to cause you serious harm in the short term. This is necessary to allow hospital specialists to concentrate their efforts on dealing with critically ill patients.

Where a referral has been delayed, patients will be  requested to contact the GP practice, once the current situation has resolved, if you still feel you might need a referral. This may be around 6 months away.

An indication that the crisis is over, will be the lifting of all restrictions on normal daily life and travel for everyone and all services returning to normal.

It may be that your problem improves over this time, or you feel that you no longer want to be referred, if so, you do not need to take any further action.

However, if you feel that your problem has got significantly worse at any time, you should contact your GP for advice, even if the current Covid-19 crisis is ongoing.

Your understanding is appreciated during this time.

 

Respect for People

 

The Practice supports the government's Zero Tolerance campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused.

Abusive behaviour or threatening language creating intimidating, hostile, degrading, humiliating or an offensive environment will not be tolerated.

Please be mindful we are here to help and any display of unwarranted behaviour to our colleagues will not be tolerated and may result in you and members of your household being removed from the practice list.

Whilst we wish this not to happen, we also have a duty of care for the people who look after you.

All we ask is for you to treat your GP and practice staff courteously at all times.
Thank you.

 

Christmas and New Year 2020

Opening Times

Monday 21st December Normal Hours

Tuesday 22nd December Normal Hours

Wednesday 23rd December Normal Hours

Thursday 24th December Normal Hours

Friday 25th December CLOSED

Saturday 26th December CLOSED

Sunday 27th December CLOSED

Monday 28th December CLOSED

Tuesday 29th December Normal Hours

Wednesday 30th December Normal Hours

Thursday 31st December Normal Hours

Friday 1st January CLOSED

Monday 4th January Normal Hours

Tuesday 5th  January Normal Hours

If you need urgent medical attention please telephone

0161 983 5844

 

 

NEW  TELEPHONE NUMBER

From Tuesday 2nd June 2020 the telephone number will be

0161 983 5844

 

Domestic Abuse

Please see this poster regarding Domestic Abuse.

 

Birthday Clinics

We are introducing a new annual review recall process. We hope the new process will be more efficient and less time consuming for patients.

We want to give our patients with Long Term Conditions, the best outcomes and guidance that we can. To do this we need to ensure that we have an organised process or reviewing our patients on at least an annual basis.

This new review process provides a better way of reviewing patient’s needs, especially for patients who may have more than one Long Term Condition.

A Long term condition includes illnesses such as:

  • respiratory disease
  • oheart disease
  • stroke
  • diabetes
  • kidney disease
  • high blood pressure
     
  • rheumatoid arthritis
     
  • epilepsy
     
  • mental health problems
     
  • other long term health issues that affect the health or lifestyle of a patient

These conditions require an annual review to ensure that the condition is being managed appropriately (by you the patient and also by us as your healthcare provider), identify any problems or concerns and ensure patients are confident to deal with their condition between reviews.

Why are they important?

It is essential to monitor long term conditions and if the need arises take appropriate steps to look them as best we can. It is also an opportunity to review treatments and answer any questions you about the long term condition you may have.

How does the Process work?

Patients with long term conditions will be invited for their annual review within the month of their birthday. Some patients have more than one long term condition. If this is the case, all relevant conditions will be reviewed within the one annual review process. This ensures that you are only attending the surgery when you need to and that we are not asking you to attend the surgery unnecessarily. You will receive a letter which explains what to do next.

For some conditions, it may be necessary to have more than one appointment for example, a separate appointment for spirometry for some respiratory conditions. In some cases it may also be necessary to have a further appointment with the Practice Nurse or the GP, but most reviews will take place in one appointment with our specialised Nursing team who have knowledge and experience of managing long term condition patients.

Some conditions may require an interim review e.g. at six months this will be discussed at the annual review where it is felt to be appropriate.

We hope you find this new process straight forward and easy to use. If you have any questions with regard to the annual review process, please do not hesitate to contact us. As this is a new process we would appreciate any feedback on how the system works for you

If you feel you are due for an annual review for any of the above conditions but have not been invited to the Practice in your birth month please contact us.

What if I have had my annual check-up recently?

We appreciate that some people will have already had their annual checks done quite recently. However in order to get the new system working well and everyone having their review around their Birthday, we would ask that people still arrange a Birthday Review when they receive a letter inviting them to do so. This way, the system will soon be up and running smoothly.

 

Winter pressure times GP Access Services

Due to the increase pressure on appointments, patients who need to be seen urgent on the same day may be directed to master call healthcare to see a GP at:

Master Call International Healthcare, Pepper Road, Hazel Grove, SK7 5BW.

 

Manchester Shoebox Appeal

This year at Hulme Hall Medical Group we put together shoe boxes to donate to Manchester shoe box appeal!

Lets all do something good this Christmas and give back to those who are less fortunate than we are!

 

Adele's Graduation

Huge congratulations to one of our Nurse's, Adele, who graduated yesterday.

Amazing hard work from her. From everyone at Hulme Hall Medical Group we hope she had the best day celebrating this amazing achievement.

 

Lesley Walker and Donating Blood

Please take a moment and read this inspirational story from one of our very own patients.

We are extremely lucky to have her as one of our patients here at Hulme Hall Medical Group and we are extremely proud to share her story with all of you and to try and spread awareness of the good donating blood can do.

 

Heald Green Friday Hub

'This is a new community group ran by two volunteers, meeting every Friday between 1pm and 3pm at the Heald Green Village Hall, 219 Outwood Road, SK8 3JL.

Everyone is welcome. Entry FREE.

Join us for a drink and a chat, meet new people and socialise. Activities available, cards, crosswords, knitting and crochet, with some items being made for charity.

We hope to expand as we grow to include excursions and talks. We are open to new ideas.

For further information; Tel - Cynthia on (0161) 437 2542. Facebook - Heald Green Friday Hub Group.

 

Preventing Domestic Violence

View an information booklet about domestic violence.

 

Do you find managing insomnia challenging?

Managing patient expectations can be even trickier! We hope this PEARL helps us and our patients make decisions around this difficult issue.

In primary insomnia, Z-drugs and benzodiazepines do work better than placebo, BUT, the effect is not long lasting and there are significant concerns about side-effects. Key things to be aware of:

  • In trials, Z-drugs reduced  the time to getting off to sleep by only 22min (CI 11–33min) compared with placebo. This minimal benefit is worth sharing with patients.
     
  • Benzos and Z-drugs are addictive and may cause daytime sleepiness - the DVLA rules on driving and drugs apply to all these agents.
     
  • We should warn patients that one of the problems with next day driving impairment is the lack of awareness of a problem!
     
  • We should also be aware of the new US and European guidance on zolpidem doses in women.
     
  • NICE guidance restricts the use of the Z-drugs and benzodiazepines to those with severe insomnia which has a significant impact on everyday life.

But the good news is that there are valid alternatives.

  • Sleep hygiene will help all, and for some this will be all that is needed. For those with primary insomnia (no underlying cause), 30% will get better with sleep hygiene alone.
     
  • Cognitive behavioural therapy for insomnia, called CBT-I, is consistently better than any drug therapy in chronic insomnia for both effectiveness and long-term benefits.
     
  • CBT-I combines sleep hygiene, stimulus control, sleep restriction, relaxation training and cognitive restructuring.
     
  • CBT-I should be available through IAPT, or patients can purchase it themselves; it costs just under £100.

See our summary of a BMJ clinical review that looked at some of the causes of insomnia and some treatment strategies. We have also included information from a review in the NEJM and another BMJ review.

 

Hulme Hall Medical Group awarded NHS England Beacon Practice for Patient Online.

 

National Diabetes Audit

See how your information is used to help improve diabetes

 

Priority Treatment for Veterans

All veterans are entitled to priority access to NHS hospital care for any condition, as long as it's related to their service and subject to the clinical need of others.

Read about Priority Treatment for Veterans

 

Tea with the GP

If you are interested in having tea with the GP, please see: This article about Tea with the GP and This article about Tea with the GP.

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