Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Please find below some of the comments we have recieved from your feedback:

  • All on time, went smoothly, very friendly staff.
  • Staff always pleasant
  • Dr Bacchus and Sister Paula are exceptionally kind and thorough. Thank you so much for their care.

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 83% Very Good
  • 11% Good
  • 2% Neither Good Nor Poor
  • 2% Poor
  • 1% Very Poor
  • 0% Don't Know
Month / Year Very Good Good Neither Good Nor Poor Poor Very Poor Don't Know
Jan 2024 221 30 6 6 2 0
Feb 2024 227 35 8 6 1 1
Mar 2024 238 40 4 3 5 0
Apr 2024 175 13 5 2 5 0
May 2024 0 0 0 0 0 0
Jun 2024 0 0 0 0 0 0
Jul 2024 0 0 0 0 0 0
Aug 2024 0 0 0 0 0 0
Sep 2024 0 0 0 0 0 0
Oct 2024 0 0 0 0 0 0
Nov 2024 0 0 0 0 0 0
Dec 2024 0 0 0 0 0 0