We will be using this website to keep you informed of all the latest news and events happening at the practice. We hope this helps improve your experience of our services.
We are dedicated to providing you with a friendly, caring , safe and efficient family health service.
Even if you enjoy good health, you will probably need our services at some time. This leaflet tells you the way we run our practice and the full range of services that are available to you.
We work from two surgery premises, our main surgery is Hulme Hall Medical Group - Handforth. We also have a branch surgery Hulme Hall Medical Group - Cheadle Hulme.
Both surgeries have ramps for wheelchair access. Please inform the receptionist when you make your appointment if you require any assistance into the surgery from your vehicle and they will be pleased to help.
Our new telephone number from Tuesday 2nd June 2020 is 0161 983 5844
Please ring us as normal for any medical queries, you can also email, use patient online access or use e-consult.
Email: stoccg.hhmg@nhs.net
Due to limited staffing levels, the Reception area for Hulme Hall Medical Practice at Cheadle Hulme and Handforth is closed to the public.
If you have had a telephone call and have been invited into either practice with an appointment, please check in on the screen and wait for the nurse or Doctor to call your name.
If you have not been invited in to see the doctor or the nurse and wish to seek advice or request an appointment, please visit our eConsult provider.
All prescription request, please post in the prescription box provided next to the check in screen.
We are very sorry for any inconvenience caused and we are trying our utmost best to get through all your concerns.
Many thanks for your patience.
Please visit our eConsult provider to book appointments online without the need to use Patient Access.
Please do not book a GP appointment or attend your GP Practice if you’ve visited or travelled from another country, and have symptoms of cough, fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with a confirmed case of coronavirus.
Please call NHS 111 instead.
For further information please see the NHS.uk Coronavirus COVID-19 page
Advice for Parents During Coronavirus
Mental health crisis support in Stockport
Dear Patients
Thank you for your patience and understanding during this difficult period.
Please continue to follow the national advice on Coronavirus available from links on this website or via NHS or NHS111.
Our practice systems have been reorganised to allow safe telephone or online assessment of your problems.
To contact us please use the E-consult link, practice email (stoccg.hhmg@nhs.net) or phone 0161 983 5844.
We remain open to help with urgent medical problems or concerns but are not able to deal with routine non-serious matters.
*** DO NOT ATTEND EITHER SURGERY UNLESS SPECIFICALLY TOLD TO DO SO***
Our phone system has technical problems and we are doing everything we can to help you get through. When we call you the caller ID will not show, please make sure you have not blocked these calls.
Dr Hastings
Many people are understandably concerned about visiting their GP during the current Covid pandemic. Although, it is good that most people are following the Government guidelines around staying at home and social distancing, it is important that this does not stop people getting medical advice when necessary.
There is increasing concern that some people may be ignoring potentially worrying symptoms that could be a sign of cancer or other significant health problems for fear of going to their GP practice. These might include:
Diagnosing cancer early means that it is easier to treat and treatment is more likely to be successful.
All GP practices are still open, although many appointments are being carried out by telephone or video, without people having to go into the practice. Patients are reminded if they have any of the above symptoms, or any other symptoms that they are worried about, it is important to contact you GP practice and arrange a telephone or video consultation, in the first instance. This will allow your GP to assess your symptoms and discuss with you whether you need further investigations.
If you do need to have investigations or treatment urgently, all hospitals have developed new ways of working, aimed at minimizing any risk of contact with Covid-19.
If you, or someone close to you has symptoms they are concerned about, contact your GP Practice for advice.
We want to keep all our patients safe, and ensure that they are not at additional risk from catching the Coronavirus. We have made a decision to remove the ability to book appointment on line.
This is temporary measures and is so that our experienced medical administrators can talk to every patient that needs and appointment and direct them to the right service; when you book online we miss that step.
Please remember you don’t always have to come to physically see us, we have the online consultation system (linked below) that allows you to ask us questions and for advice without making an appointment. It’s particularly good for things like continuation of sick notes or general advice. If you use that service and need to be seen we will also be able to make the correct appointment for you.
We are doing our best to protect the most vulnerable people in our community. You can help us by making sure we have your most up to date phone number and that your practice general hand hygiene – soap and hot water is good but remember to wash the whole of your hands and singing happy birthday twice makes sure you are doing it for long enough !
We are introducing a new annual review recall process. We hope the new process will be more efficient and less time consuming for patients. We want to give our patients with Long Term Conditions, the best outcomes and guidance that we can. To do this we need to ensure that we have an organised process or reviewing our patients on at least an annual basis. For more information visit our surgery news page.
If you are in crisis please contact Stockport Mental Health Access and Crisis Team 0161 419 4678
If you are immediate danger contact the police.
Other useful numbers:
The Samaritans - Free calls anytime 116 123
The Sanctuary – Self-help services (6pm -1am) 0300 003 7029
Are you eligible for a Flu Jab this year? Find out further information about the Flu Jab.
Protect yourself this winter! Call the surgery and make your appointment from August 2020!
GPs and patient volunteers to work together on Hulme Hall Medical Group’s exciting new project to tackle loneliness and help people look after their health. See the Practice Community Champions document for further details.
All patients registered with a GP Practice in Stockport can now book a routine appointment, up to two weeks in advance, in the evenings and Saturday & Sundays.
You may not be able to see your own GP but you will be seen by a suitably qualified health professional such as another GP, Healthcare Assistant (HCA), or practice nurse.
You can book an appointment up to two weeks in advance by calling the main number of your own GP practice.
Appointments
Further information about the Extended Hours Appointment Service
Have you recently been referred to the hospital and wondering why you have not heard anything? This document provides a list of numbers for the Hospitals that you can call to find any information regarding this.
You can get the help you need from a variety of services which you can access without seeing a GP. See our Self Referrals page for details.
We are changing the way we share information about your health and care to help improve individual care,speed up diagnosis and treatment and deliver better local services. See the Say YES Poster for further details.
Self Care Coordinators help you manage the things in life that may affect your health and wellbeing, If you need someone to talk to who can explore options for you that will help you work towards your goals, book an appointment today. See the Wellbeing and Selfcare Services poster for further details.
Reminder you can sign up to our Patient Access Online System to Access, book and cancel your appointments.
Please speak to the Receptionist to register.
Suicide Bereavement
The impact of bereavement through suicide is devastating - for family - for friends - for the community.
The Suicide Bereavement Information Service has been set up to help answer your questions, whether it is seeking advice on immediate issues that need addressing or making you aware of ongoing support services.
Please see the Suicide Bereavement poster for further details.
Would you like to increase your fitness levels? Or would you like some company when walking? If so, you may wish to join Hulme Hall Medical Group’s Walking Group. The group will meet on the last Thursday of every month at 10:30am at our Handforth site and the walks last for 1 hour. Please arrive 10 minutes prior to the start time, and wear comfortable footwear and clothing.
All age groups are welcome
For more information, please contact the practice
0161 983 5844
Want to join our Patient Online Access but not sure how or struggling to use it? See our Patient Online Access poster for further details.
In April there were changes in who provided community services (mainly District Nursing and podiatry) which involved Stockport District Nurses and Podiatrists providing the service for all our patients.
There have not been nor will be, any changes to the GP Practice based services that we provide and both sites will remain fully functioning.
7 Day Access provides appointments for patients out of GP hours including weekends. This is to reduce the strain on practice resources whilst ensuring patients can see a GP 7 Days a week. The appointments available through this service are GP appointments for non-urgent problems, Practice Nurse appointments and Healthcare Assistant appointments. These appointments are held at various locations including Bramhall, Cheadle, Marple and Stepping Hill.
'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet. The short video below is all about Choosing the Right Service.
You can now book your next appointment,order your repeat prescription and view allergies and medications online using Patient Access.
Whether you are at home or work you can quickly log on to view, book and cancel appointments and order repeat prescriptions via the internet. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.
Please bring your photo ID into the reception & we can give you your online user details so you can begin straight away.
We have now set up a new text messaging system for appointments and health campaigns.
Please update us with your current mobile numbers so we are able to contact you.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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