Our Appointment System
Please try this advice before contacting the Practice and check who is best placed to deal with your condition in the dropdown below.
Many conditions can be dealt with without the need to see your GP. You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information available by clicking here.
Please try this advice before contacting the Practice.
We have pre-bookable appointments available with all the doctors up to 4 weeks in advance and triage appointments that are available to book on the day. Please remember that appointments are for 10 minutes for one problem only. If you have more than one problem please ask for a longer appointment if possible.
Routine appointments can be booked up to 4 weeks in advance.
Contact the surgery in the following ways:
Appointments can be made by ringing the surgery from 8.00am onwards. Urgent appointments will be given priority on the same day and patients are asked to ring at 8.00am and request to be logged as an addition to either morning or afternoon surgery.
Priority For Sick Children
If your child's problem is urgent, please telephone the surgery for an urgent appointment.
Please be aware that same day appointments can be booked for those under five years of age.
Request a Home Visit
Please telephone to request home visits as early as possible giving a brief description of the problem to help the receptionists to assess if the visit is urgent. No guarantee can be given as to which GP will attend. Decisions as to whether or not a home visit is warranted rest with the GPs. Difficulty with transport is not in itself a valid reason to request a home visit.
Home visits should be requested the day before or on the day of visit. If the visit is deemed an emergency please phone before 10.30am for a same day visit. Visits requests received after 11:30 will be passed to the on-call doctor who will make the judgement whether the visit is for the same day or the day thereafter.
How to Cancel an Appointment
GP appointment? Don't need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
How to Cancel an Appointment
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling please telephone us on 0161 983 5844 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
Alternatively you can cancel your appointment online using The NHS App if you are signed up to the service.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources
Missed appointments cost the NHS many millions of pounds a year. In order to ensure equity amongst our patients if 3 appointments are missed and NOT cancelled in one calendar year the practice may remove you from its list.
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